Terms & Conditions

Veelo Mobility Private Limited

Before you make any payments, please read this agreement carefully. It sets forth the legally binding terms and conditions for your use of the Services (as defined below), will affect your legal rights, and will limit or eliminate your ability to bring future legal actions.

By accepting the terms and conditions you will be legally bound to follow all the below mentioned terms and conditions during your relationship with Veelo Mobility Private Limited. Without your acceptance of the terms and conditions, Veelo Mobility Private Limited (Veelo) shall not be able to give on Rent any EV Asset. If you, disagree to any of the terms of this agreement, please refrain from renting any EV Asset.

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PREAMBLE

WHEREAS Veelo Mobility Private Limited. (Veelo Mobility) is in the business of providing Electric vehicle assets like e-bikes, e-EV Assets, two-wheelers, lithium batteries for two wheelers, chargers for two wheelers, lithium batteries for E-Rickshaws and chargers for e-rickshaw lithium batteries on Rent, hereinafter referred to as EV Assets.

WHEREAS the customers are eager to avail the services and take on Rent EV Assets and they have filled the online form containing their address and contact details, and uploaded / or agreed to provide the identity proof, and other required details. The customer has selected the EV Assets by selecting the on the Veelo App. Customer has chosen the expected Rental Plan on the Veelo App. Customer understood the tariffs and rates applicable.

This Agreement, together with all updates, additional terms, and all of our rules and policies collectively constitute this "Agreement" between You and Us (Veelo Mobility).

In consideration of your use of any of the Services provided by Veelo Mobility Private Limited ("Veelo Mobility" /"we" /"our" / "us"), Veelo Mobility requires that you ("Customer"/"you"/ "your") agree to all terms and conditions in this Veelo Mobility Rental Agreement ("Agreement").

We reserve the right, in our sole discretion, to unilaterally amend, modify, or otherwise change this Agreement at any time. We will post a revised version of this Agreement on our website or mobile application (collectively, the "App"). Your continuing use of the Services after a revised version of this Agreement is posted, constitutes your agreement to such revised Agreement. If you do not agree with the revised version of the Agreement, you must stop using our Services. You agree to carefully review this Agreement on the App periodically, and agree that each time you rent an EV Asset, the then-current version of the Agreement as posted on the App will apply.

1. SERVICES GENERALLY

The "Services" provided by Veelo Mobility under the Rental Plan (Plan as mentioned on the App) are composed of several elements, including (1) automated self-serve rental system of Veelo Mobility EV Assets like two wheelers, lithium batteries and chargers (2) discretionary charging through the Veelo Mobility charger and (3) running/ maintenance repair and services as per terms mentioned herein (4) 24*7 Roadside Assistance (5) other related equipment, personnel, services and information provided or made available by Veelo Mobility. The Services are provided by Veelo Mobility only within the city or location in which you rent the EV Asset("Location"). You agree and acknowledge that you are renting the EV Asset and that Ownership and Title of the EV Asset remains with Veelo Mobility at all times, whereas you shall only have the right to use the EV Asset under the brand name of Veelo Mobility subject to the terms mentioned herein, you further agree and acknowledge that Customer is the sole renter and is solely responsible for compliance with all terms and conditions contained herein. You understand that when you rent a EV Asset, that EV Asset shall be used by you only, and you shall not allow other users to use the EV Asset that you have rented. The EV Assets shall be rented by and used by individuals at least 18 years of age only and subject to the laws of the Location. If you falsify or misrepresent your age, you and your legal guardian shall bear full responsibility for all Claims (as defined below) related to such misrepresentation. The Rental Plan Services are subject to availability of EV Assets and fulfilment of the terms of this agreement.

2. FEES

We agree to rent to you, and you agree to rent from us, the EV Assets through the Services subject to the terms and conditions of this Agreement and at a Rent in accordance with the Rental Plan plus GST as set forth on the Site and/or Application, which are subject to applicable sales taxes and other local government charges and which may be modified from time to time at our sole discretion. The rates may vary between Locations and will be provided to you through the App when you start your rental. The Customer shall pay the Total Rent Fee (as described in Clause 4 below) for the Rental Period as per the Rental Plan at the time of renting the EV Asset. Whereas the Customer shall deposit an amount of Security Deposit with us at the time of availing the Rental Plan (as mentioned on the App). Any payment of Rent Fee, Security Deposit, service cost, mechanic charge, repair cost, and any or all charges, etc in relation to this Service shall be payable through Veelo Wallet (Veelo Wallet is a secure digital/mobile wallet that you can use for multiple purposes within the Veelo App. It is like digital cash that you can utilize for any kind of consumer payment within the application framework with maintaining minimum balance as mentioned in the App).

During the Rental Period, Customer at all given time shall agree to maintain a minimum balance of pre-allocated Security Deposit in his/her Veelo wallet. If the customer fails to do so Veelo Mobility holds to the right to terminate the rental period from that very moment and lock the EV Asset with immediate effect of non-maintenance of minimum balance. All amounts due and payable to us will be charged to your Veelo Wallet. In the event that the credit or debit card charges are not paid to us, other collection procedures may be employed. You agree to pay all of our costs of collection, including, without limitation, reasonable attorneys' fees, if you do not pay amounts owed hereunder when due. If your Veelo Wallet balance goes below the agreed amount of Security Deposit and subsequently you do not top-up the Veelo Wallet balance to match the amount of Security deposit, we reserve the right to automatically lock the EV Asset.

3. CUSTOMER'S REPRESENTATIONS AND WARRANTIES

You understand and agree that the purpose of the Services is to provide time-bound access to EV Assets and that your use of a EV Asset shall not exceed the duration of the Rental Plan you have paid for, as we may inform you at the time you rent the EV Asset. Any EV Assets not returned within 2hours of the completion of the Rental Period (as mentioned on the App) will be deemed stolen or lost. And Veelo Mobility have all the rights to lock the EV Asset from backend. Customer shall have the absolute liability of the EV Asset till the time EV Asset is not returned to us. You assume full responsibility for care of the EV Assets during the period of time you rent the EV Assets.

If the EV Asset is damaged, stolen, impounded by court, police, state or central authority and /or any government authority/ department, lost or is subject to any offence, accident or any dispute during the Rental Period, you shall be absolutely liable for the recovery of damaged, stolen, or lost EV Asset and in case of non- recovery you shall be liable to compensate Veelo Mobility with the full cost of EV Asset and related accessories as the case may be, however Veelo Mobility may at its own discretion help you with the recovery at your cost and immediately report any such damage, stolen or lost EV Asset or battery to us using the App. You shall compensate Veelo Mobility if the EV Asset (inclusive of all parts and not limited to the outer body of the EV Asset) and/or battery is damaged (excluding damage from normal wear and tear), stolen, or lost during the Rental Period. Amounts due for a damaged, stolen, or lost EV Asset or battery will be charged from the Veelo Wallet If the EV Asset or battery is damaged, you will be charged the cost to repair damages, as determined by us and our affiliates at our sole discretion, when the damages are reported to or discovered by us. You hereby authorize us to charge your Veelo Wallet and/or credit or debit card for all fees incurred by you as well as such amounts due in relation with any overdue, damaged, stolen, or lost EV Asset or battery, and we may, at our sole discretion, place an authorization hold on your credit or debit card to cover any such amounts. If you dispute any charge on your account, then you must contact us within ten days of your receipt of your statement containing the disputed charge.

We respect your right to dispute any charge on your credit or debit card; however, we reserve the right to challenge such disputes and to cancel your authorization to ride our EV Assets and to terminate your account if your disputes is abusive, unreasonable or excessive.

Your Use of EV Asset: This Section applies that the certain geographic restrictions may apply with respect to your rental and use of the EV Asset can be used within the specified location by our team.

OPERATION OR USE OF EV ASSET BY ANY MINOR IS EXPRESSLY PROHIBITED. IF YOU ALLOW A MINOR TO USE THE EV ASSET BY ACTIVATING IT THROUGH YOUR ACCOUNT, YOU SHALL BE RESPONSIBLE FOR ANY AND ALL MISUSE, CONSEQUENCES, CLAIMS, DEMANDS, CAUSES OF ACTION, LOSSES, LIABILITIES, DAMAGES, INJURIES, FEES, COSTS AND EXPENSES, PENALTIES, ATTORNEYS' FEES, JUDGMENTS, SUITS AND/OR DISBURSEMENTS OF ANY KIND, OR NATURE WHATSOEVER, WHETHER FORESEEABLE OR UNFORESEEABLE, AND WHETHER KNOWN OR UNKNOWN.

4. SUBSCRIPTIONS FOR RENTALS

The Rental Fee (or subscription fee) is the fee at the time you choose your subscription plan on the App (we reserve the right to change subscription fees periodically, and we do not provide price protection or refunds in the event of a price drop or promotional offering). We will automatically bill and charge you at the beginning of the term of your subscription.

If available in your area, you may rent a EV Asset on an agreed schedule published in the Application by paying the subscription or rental fee. Your subscription will begin on the date of full payment (Rental Fee and Security Deposit) is received and your subscription will continue till the Rental Period. You can subscribe for up to 1 EV Asset at a time. You may also subscribe for additional batteries by paying the additional fees provided in the App.

We may offer a variety of subscription plans, including free trials, discounted pricing for limited times or special third-party promotional plans that may have different or additional terms disclosed to you on the App when you signed up for the subscription. Some of these are offered by third parties, and we are not responsible for their products and services.

We reserve the right to modify, terminate or otherwise amend any subscription terms.

We may cancel your subscription for any or no reason at any time after communicating to you. You may also terminate the services, but if it's in the middle of your subscription term, you will not receive a refund for unused portions of the term and it may mean you forfeit any rental fee, that you have paid. We may also cancel your subscription if you fail to pay amounts due, or if you are in material breach of the terms of this Agreement.

Security Deposit is refundable subject to deductions of service cost, mechanic charge, repair cost, and any or all charges, etc in relation to this Services as per the terms of this Agreement.

5. RENTAL, INSPECTION, USE OF EV ASSET, PLAN RENEWAL AND RETURN OF EV ASSET

Customer acknowledge that at the time of taking the EV Asset, he/she have duly inspected and approved the EV Asset to its satisfaction. You further agree to treat the EV Assets with due care. You are responsible for loss or damage to any EV Asset rented by you due to theft, mysterious disappearance, or any other cause, other than ordinary wear and tear.

Before using a EV Asset, you shall conduct a basic safety inspection of the EV Asset, which includes inspecting the following: (i) trueness of the wheels; (ii) safe operation of all brakes and lights; (iii) good condition of the frame; (iv)sufficient battery charge power; and (v) any sign of damage, unusual or excessive wear, or other mechanical problem or maintenance need.

You agree not to ride the EV Asset if there are any noticeable issues, and to immediately notify Veelo Advisors of Veelo Mobility about the problem. If you discover a defect during your rental, you agree to promptly and safely stop riding the EV Asset and to report it to us prior to the end of your rental. The App has a triangle button feature on the map screen that enables defect reporting, and it will also prompt you to report any defects after conclusion of the rental.

If you leave a EV Asset unattended at any time for any reason, you are responsible for securing and locking the EV Asset through the App to protect against theft of the EV Asset. You agree to ensure that when the EV Asset is locked through the App

At the time Return of the EV Asset our team will inspect the condition of the EV Asset and other equipments provided with the EV Asset and to decide whether the EV Asset and other equipments and accessories are in perfect condition "as is " condition as it was at the time of beginning of the Rental Plan with the Customer and accordingly will decide the charges to deduct if any from the Security Deposit, subject to normal wear and tear.

At the end of the Rental Period, you agree to return the EV Asset along with all the accessories and equipments provided at the beginning of the Rental Plan to the predefined Veelo Hub specific to the Customer (Veelo Hub is the locationfrom where the Customer initiated the rental service and picked up the EV Asset which shall be specific to the Customer). In the event we permit return of the EV Asset to any location other than your specific Veelo Hub, additional fees will be charged accordingly and that charge shall be deducted from the Veelo Wallet and you agree to secure the EV Asset as specified above and return the EV Asset only to the specified location as permited. You agree to refer to the App for further requirements for returning the EV Asset and to comply with any and all such requirements and instructions.

In case the Customer doesn't return the EV Asset immediately after his Rental Period is over – (1) Veelo Mobility will lock the EV Asset from backend which will be unlocked only at request the Customer with an intent to immediately return the EV Asset at the specified location (2) Customer shall be charged with twice the per day rent as per his Rental Plan per day till the day he/she return the EV Asset to the specified location.

At the time of availing the Rental Plan services, for KYC and record-keeping purpose you shall provide us with your Aadhar Card and Driving License (Mandatory Documents). Also, you shall provide us with your name, address, phone number, email, and payment information, as well as other information as may be required. You shall make sure that all information provided is accurate and promptly updated, in the event of any change. And you verify that the contents mentioned in the above mentioned information are true and correct to the best of your knowledge and belief and nothing has been concealed therein.

THERE IS NO PRE – BOOKING OF EV ASSET AVAILBLE.

Veelo Mobility have the right to Blacklist a Customer in it's system based on the KYC records or previous behavioural records, bad conduct towards EV Asset and /or Veelo Mobility, negative balance in the Veelo Wallet, Customer's criminal records and other KYC reasons and to refuse the Rental Plan Services.

Use of our Services or the rental of any EV Asset based on the provision of false or fraudulent information provided by you, shall be considered theft.

In case of any running or maintenance default or defect occur in the EV Asset or Battery or any part damage, the Customer shall inform us through Veelo Advisor or App, upon information of such defect, our team will assist you with the solution in which case either you have to visit the Veelo Hub to get the EV Asset repaired or our team will send our Mechanic to repair the same. The cost of such repair shall be conveyed by our team to you, which shall be deducted through the Veelo Wallet or be paid by the customer through Veelo Wallet. However in case of running defects or any other default in battery and EV Asset Veelo Mobility at its discretion may repair such defect free of cost.

In case of above mentioned default or defect Customer will make sure not to get it repaired from outside or any third party mechanic and will only get it repaired through Veelo Elecric's mechanic after informing and reporting our team as mentioned above.

Veelo Mobility have all the Rights to lock the EV Asset or End Ride/Stop EV Asset in case of any default or any anticipated default on the part of Customer.

In an event when the Customer wants to Renew the Rental Plan Services, the services shall be renewed based on the updated rental fee, any other additional charges (if applicable) and as per the updated policy and T&C at that moment.

6. PROHIBITED USES

You shall not do any of the following:

• Use any EV Asset if you are younger than 18 years of age
• Ride without a helmet and other protective equipment.
• Exceed speed limit of 60Km/hr
• Attach or remove anything from the EV Asset.
• Get EV Asset or battery repaired through third party mechanic.
• Ride any EV Asset if you feel unsafe, unsteady or unable to safely operate or control the EV Asset.
• Use any EV Asset if you have any existing physical or mental condition that would prohibit you from safely operating or controlling the EV Asset.
• Operate a EV Asset while carrying any item that impedes your ability to safely operate and control the EV Asset.
• Operate a EV Asset while under the influence of alcohol, drugs, or any other substance that impairs your ability to safely operate and control the EV Asset.
• Use any cell phone or mobile electronic device for any use that distracts you from the safe operation of the EV Asset, including, but not limited to, phone calls, text messages, or music.
• Allow more than two people to ride or be carried on the EV Asset.
• Violate any applicable federal, state, or local law or regulation or traffic rules.
• Operate or use a EV Asset in poor lighting conditions, or where you are not able to see clearly.
• Operate or use a EV Asset in any manner during adverse weather conditions, including, but not limited to, snow, ice, high winds, hail, dust storms, fog, heavy rains, or lightning storms.
• Ride or operate a EV Asset that has any defect, fails to operate as a properly functioning EV Asset, or that is in need of repair.
• Use any EV Asset if it, or any component of it, appears to be or becomes defective or malfunctions.
• Use the EV Asset for racing, tricks, jumping, stunt riding, off-road riding, or in any other hazardous manner.
• Tow, pull, carry, or push any person or object with a EV Asset.
• Remove, dismantle, write on, deface, misuse, or modify any accessories, parts, or components of any EV Asset.
• Illegal use of the EV Asset or use of the EV Asset for any illegal activity in violation of the law of the land.
• Further sublease or transfer the EV Asset to any person.

7. RELEASES; DISCLAIMERS; LIMITATION OF LIABILITY; ASSUMPTION OF RISK; INDEMNIFICATION

The EV Asset is rented to you "as is" and all Services are provided "as available" without any warranty, express or implied, including warranties of merchantability or fitness for any particular purpose.

You hereby acknowledge and assume all risks of using the Services. You acknowledge that riding a EV Asset is inherently dangerous and carries with it the potential for serious bodily injury, permanent disability, paralysis and death, and property damage and loss. You acknowledge and agree that it is your responsibility to determine whether you are sufficiently fit and healthy enough to safely use the Services and to ride the EV Assets, which you elect voluntarily. You have no physical or medical condition that would endanger you or others if you use the Services, or would interfere with your ability to safely use the Services. You also certify that you have not been advised against cycling, riding EV Assets or any other activity related to the Services by any health professional. You understand and acknowledge that there may be heavy vehicle and pedestrian traffic. You assume all other risks associated with using the Services and the EV Assets including, without limitation: falls; dangers of collision with vehicles, pedestrians, and fixed objects; dangers arising from surface hazards, equipment design failure, and inadequate safety equipment; hazards posed by vehicles, pedestrians, and other cyclists; and weather conditions. You further acknowledge that these risks include risks that may be the result of the failure or design of equipment supplied by, or the negligent acts, omissions or carelessness of, the Released Parties (as defined below). You understand that you will be using the Services at Your own risk, that you are responsible for the risks of using the Services, and that your use of the Services is fully voluntary.

You have been advised to wear a protective helmet while using the Services and riding the EV Assets. You understand and acknowledge the increased risk for personal injury, permanent disability, paralysis and death due to not wearing a protective helmet. You assume responsibility for any injury, loss, or damage associated with your choosing not to wear a protective helmet; further, because helmets do not protect against all head injuries, and do not protect against other injuries, you assume responsibility for any injury, loss, or damages associated with your use of the Services even if you choose to wear a protective helmet.

You understand and acknowledge the dangers associated with the consumption of alcohol or drugs while riding a EV Asset and you recognize that consumption of alcohol or drugs might impair your judgment and motor skills. You agree not to use the EV Asset while under the influence of alcohol or drugs, and further assume responsibility for any injury, loss, or damage associated with your consumption of alcohol or drugs.

To the fullest extent permitted by applicable law, you waive, release, and forever discharge and indemnify, defend and hold harmless Veelo Mobility, Veelo Mobility's sponsors, organizers, promoters, staff, advertisers, volunteers, property owners, administrators, contractors, any and all other vendors and all other individuals or entities involved with providing the Services, and all state, city, town, county, and other governmental bodies or municipal agencies whose property or personnel are used or in any way assist in locations in which the Services are provided, and each of their respective parent, subsidiary and affiliated companies, officers, directors, partners, board members, shareholders, attorneys, insurers, agents, employees, volunteers, and other participants and representatives (individually and collectively, the "Released Parties") from any and all claims, liabilities of every kind, demands, damages (including without limitation, direct, indirect, incidental, consequential and punitive), losses and causes of action (whether known, unknown, asserted, unasserted, fixed, conditional, or contingent), of any kind or nature (including without limitation, those based in contract, tort, statutory, or other grounds), which you have or may have in the future, including court costs, attorneys' fees and litigation expenses (individually and collectively, the "Claims") that may arise out of, or result from, your use of the Services, including death, personal injury, temporary or permanent disability, property damage and damages of any kind, property theft, and Claims relating to the provision of first aid, medical care, medical treatment, or medical decisions and any claims for medical or hospital expenses and from any misrepresentation, breach of any representation or warranty or non-fulfilment of any of the covenants, undertaking or obligation on the part of Veelo in connection with this Agreement, even if such Claims are caused by the negligent acts, omissions, or the carelessness of the Released Parties and even if the Released Parties have been advised of the possibility of such Claims. Any such release is intended to be a complete and general release of all Claims. The Released Parties may plead such releases as a complete and sufficient defense to any Claim, as direct or intended third party beneficiaries of such releases.

You further covenant and agree not to sue any of the Released Parties for any of the Claims that you have waived, released, or discharged herein.

You agree to indemnify, defend, and hold harmless the Released Parties from any and all expenses incurred, Claims made by you or third parties, for liabilities assessed against the Released Parties, including, but not limited to, court costs, attorneys' fees, and litigation expenses, arising out of or resulting from, directly or indirectly, in whole or in part, your breach or failure to abide by any part of this waiver, by your breach or failure to abide by the rules set forth in this Agreement or provided to you at the time you use the Services or your actions or inactions which cause injury or damage to any other person.

You understand that Veelo Mobility does not provide insurance coverage for damage or injuries incurred during use of the Services. You agree to be responsible and assume liability for any and all costs incurred as a result of using the Services, including, without limitation, ambulance transport services, hospital stays, and medical treatment. You agree to indemnify and hold harmless the Released Parties from all liability for such costs.

You understand that we reserve the right, at our sole and complete discretion, to deny your use of the Services.

For the avoidance of doubt and to the fullest extent permitted by applicable law, you do hereby acknowledge and agree that we and all other Released Parties are not responsible or liable for any Claim that arises out of or relates to (i) any risk, danger, or hazard described in this Agreement, (ii) your use of, or inability to use, any Service, EV Asset, or related information, (iii) your breach of this Agreement or your violation of any law, (iv) any misconduct, or other action or inaction by you, or (v) your failure to wear a helmet while using the Services. You do hereby waive all Claims with respect to any of the foregoing, including those based in contract, tort, statutory, or other grounds, even if we have been advised of the possibility of such Claims. Further, to the fullest extent permitted by applicable law, in no event shall we or any Released Party be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, that result from the use of, or inability to use, the Services. Moreover, if we, or any Released Party, are found to be liable for any Claims on any basis, such liability shall be limited to the greater of (a) the total fees paid by you hereunder or (b)Rupee two thousand only (Rs. 2,000/-).

8. ADDITIONAL TERMS OF USE

You need to comply with all signs and laws, traffic laws and rules and safety laws including, without limitation, laws that prohibit the EV Asset from being used in a particular location

In order to rent a EV Asset, you must have a valid driver's license.

Customer agrees that Veelo Mobility does not provide or maintain places to ride EV Assets, and that Veelo Mobility does not guarantee that there will always be a safe place to ride a EV Asset. Sidewalks, bicycle lanes, and other routes may become dangerous due to weather, traffic, or other hazards.

The EV Asset is an electric vehicle that requires periodic charging of its battery in order to operate. Customer agrees to use and operate the EV Asset safely and prudently in light of the EV Asset being an electric vehicle and all of the limitations and requirements associated therewith. Customer understands and agrees with each of the following:

• The level of charge power remaining in the EV Asset will decrease with use of the EV Asset (over both time and distance), and that as the level of charge power of the EV Asset decreases, the speed and other operational capabilities of the EV Asset may decrease (or cease in their entirety).
• The level of charging power in the EV Asset at the time Customer initiates the rental or operation of EV Asset is not guaranteed and will vary with each rental use.
• The rate of loss of charging power during the use of the EV Asset is not guaranteed and will vary based on the EV Asset, conditions, weather conditions and other factors.
• It is the Customer's responsibility to check the level of charge power in the EV Asset and to ensure that it is adequate before initiating operation of the EV Asset.
• The distance and time that Customer may operate the EV Asset before it loses charging power is never guaranteed.
• The EV Asset may run out of charging power and cease to operate at any time during Customer's rental of the EV Asset, including before reaching Customer's desired destination.
• If the EV Asset runs out of charging power during the Rental Period, Customer shall conclude the ride in compliance with all terms of this Agreement.

Customer agrees that Veelo Mobility is not a common carrier. Alternative means of public and private transportation are available to the general public and to Customer individually, including public buses and rail service, taxis, and pedestrian paths. Veelo Mobility provides EV Assets only as a convenience, and such rental availability is intended to be used only by those persons who are able and qualified to operate a EV Asset on their own and who have agreed to all the terms and conditions of this Agreement.

9. TERMINATION

Veelo Mobility may, in our sole discretion and without any prior notice or cause, unilaterally terminate your right to use the Services. You may terminate your use of the Services at any time; provided, that (i) Veelo Mobility will not be obligated to provide you any refund; and (ii) you may still be charged any applicable additional fees arising under this Agreement.

10. MEDIA RELEASE

We reserve the right to photograph and record you using the EV Assets. You hereby give us the right to use your image and likeness (including caricature), and any reproduction or simulation thereof, in any media now known or hereafter developed, both during and after the term of this Agreement, for whatever purpose we deem necessary or desirable. You hereby waive any right to royalties or other compensation arising from or related to any such use by us or our affiliates.

11. MISCELLANEOUS

This Agreement contains the complete, final, and exclusive integrated agreement between the parties with respect to its subject matter, and supersedes all other prior agreements, written or oral, relating to such subject matter. The failure of Veelo Mobility to exercise or enforce any right or provision of this Agreement will not operate as a waiver of such right or provision. If any provision or part of a provision of this Agreement is held unlawful, void or unenforceable, the validity of the remaining portions or provisions of this Agreement shall remain in full force and effect. This Agreement shall be governed by and construed and enforced in accordance with the laws India. The courts of Gurugram, Haryana shall have exclusive jurisdiction over disputes arising out of this Agreement. Termination of this Agreement or your right to use the Services will not relieve you of any payment obligations hereunder

Veelo Mobility and Customer agrees that this Agreement has been entered on a principal-to-principal basis and no partnership, joint venture, or agency relationship exists between the Customer and Veelo Mobility.

Customer shall not assign his obligations and responsibilities under this Agreement in whole or in part to any third party.

12. FORCE MAJEURE

Notwithstanding anything contained in this Agreement, Veelo Mobility will not be liable for any failure to perform services, for any delay or failure to perform its obligations hereunder, if such delay or failure is due to causes beyond its control, including, without limitation, strikes, riots, wars, fires, epidemics, pandemic, lockdown, lack of human or material resources, quarantine restrictions, unusually severe weather, earthquakes, explosions, acts of god or state or any public enemy, or acts mandated by any applicable laws, regulation or order (whether valid or invalid) of any governmental authority.

13. ACCEPTANCE OF AGREEMENT

You hereby affirm that (i) you are at least 18 years of age, (ii) you have the legal and mental capacity to enter into this Agreement, and (iii) you have read and agreed to this Agreement, fully understand its content, and intentionally and voluntarily accept its terms.(iv)That this Agreement has been signed by you without force, coercion or undue influence, of the free will and you are fully aware of the matter and of all legal and other ramifications of such decision.

We accept digital acceptance of this agreement as a sign off from user.